Details
COURSE DURATION: 1 HOUR | CUSP CREDIT: 1 POINT
Whether working with Linemen, Meter Personnel, or Generation Electricians, required annual field observations can often be met with negativity, resentment and frustration by all involved. In this session, you’ll learn how to achieve positive outcomes throughout the process by using field observations as a means to empower those being observed to continuously improve and acquire the training necessary to do so.
YOU WILL:
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Understand the most effective approach to performing field observations to ensure a positive experience for everyone
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Describe relationship-building tools to avoid negative emotions
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Explain how tracking and trending observations provides necessary tools to prioritize future training programs and prioritize future training programs
PRESENTER:
Lee Marchessault, CUSP, President, Workplace Safety Solutions, Inc.
Watch a preview video of this course: