Incident Investigation: How Doing it Right Can Prevent Future Incidents (VOD)
VIDEO DURATION: 1 HOUR | NO CUSP POINTS AWARDED
Once an incident has occurred, it’s important to determine the facts and develop a plan to ensure future incidents don’t occur. Before a plan can be developed, basic causal factors–including the root cause–must be established. Join this class for an active discussion about reviewing basic incident prevention strategies; developing a systematic investigation approach; how to determine causal factors; root cause analysis; investigation techniques; and how to write and submit a complete incident investigation report to management.
- How to develop a comprehensive and systematic incident investigation plan for your organization.
- Why causal factors need to be identified prior to developing your plan.
- What elements should be included in an investigation report to management.
Pam Tompkins, CUSP, SET Solutions
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